Insurance We Accept
We accept most major insurance plans and verify your benefits before your first visit — so there are no surprises.
No surprise bills. Self-pay rates are published, we tell you up front whether we're in network with your plan, and we verify your benefits before your visit. See pricing →
Our Accepted Insurance Plans
We are in network with Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana (PPO plans only), Medicare, Optum, Oscar Health, Tricare, UMR, and UnitedHealthcare — and we also see self-pay patients.
Click on your insurance provider below to learn more about coverage details, copay information, and what's covered under your plan.
Plans We Do Not Accept
We do not accept Medicaid, Sunshine Health, or Ambetter plans at this time, and we are not in network with Humana HMO (Humana PPO is accepted). We serve patients with commercial insurance, Medicare, and self-pay.
If you have Medicaid, you are welcome to see us as a self-pay patient — call us for current self-pay pricing — or contact your plan for a list of in-network providers in your area. For all other insurance questions, call us at (386) 848-8751.
How We Verify Your Benefits
We handle the insurance legwork so you can focus on your care.
You Contact Us
Call, text, or request an appointment online. Share your insurance information with our team.
We Verify Benefits
Our billing team contacts your insurance to confirm your mental health benefits, copay, and deductible.
We Explain Your Costs
Before your first visit, we'll call you with a clear breakdown of what you'll owe — no surprises.
You Start Treatment
Come to your appointment with peace of mind. We handle all billing and claims submission.
Self-Pay & Out-of-Network Options
Don't have insurance or prefer not to use it? We offer competitive self-pay rates for all of our psychiatric and therapy services. We believe that cost should never be a barrier to mental health care.
- Transparent pricing — we'll quote your rate upfront
- Superbill provided for out-of-network reimbursement
- No referrals or prior authorizations required
- Same-week appointments often available
Call (386) 848-8751 for current self-pay pricing.
Understanding Your Mental Health Insurance Benefits
Mental health care is an essential part of your overall wellness, and many insurance plans include benefits for psychiatric services and therapy. Federal parity rules apply to many plans, but exact coverage, copays, deductibles, networks, and visit requirements vary. We verify the details of your plan before your first appointment.
At Empathy Health Clinic, we accept most major insurance plans for services including adult psychiatry in Orlando and work directly with your insurance provider to maximize your benefits. Our team verifies your coverage before your first appointment, so you know exactly what to expect regarding costs. We handle all insurance billing and claims submission, making the process seamless for you.
What Mental Health Services Are Typically Covered?
Most insurance plans cover a wide range of mental health services, including:
- Psychiatric evaluations and diagnostic assessments to identify mental health conditions and create personalized treatment plans
- Medication management visits with psychiatric providers to prescribe and monitor psychiatric medications
- Individual therapy sessions including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and other evidence-based approaches
- Treatment for common mental health conditions like anxiety, depression, ADHD, and PTSD
- Outpatient follow-up care to monitor symptoms and adjust your treatment plan when clinically appropriate
How to Maximize Your Insurance Benefits
Understanding how to use your mental health insurance benefits effectively can help you get the care you need while managing out-of-pocket costs. Before your first appointment, call your insurance provider to ask about your mental health benefits, including your copay amount, deductible requirements, and any prior authorization needs. When you schedule with us, our staff will also verify your benefits and explain what your insurance covers.
Many insurance plans require you to meet an annual deductible before coverage begins, though some plans waive the deductible for mental health services. After meeting your deductible (if applicable), you may pay the contracted session rate until it is met. After that, a copay or coinsurance may apply. Your exact amount depends on your plan, provider network, and the service you receive.
If you have questions about your coverage or need help understanding your benefits, our billing team is here to assist you. We believe that cost should never be a barrier to getting the mental health care you deserve, and we'll work with you to find solutions that make treatment accessible and affordable.
What to Expect with Insurance Coverage
Many insurance plans include outpatient mental health benefits, subject to plan terms
Copays, coinsurance, deductibles, and coverage vary by plan
We verify your benefits before your first appointment to avoid surprises
Our team handles all insurance billing and claims on your behalf
Questions About Your Coverage?
Our team is here to help verify your benefits and answer any insurance questions.