Taking the first step toward mental health care can feel daunting, especially when it's through a screen. If you've scheduled your first telepsychiatry appointment in Orlando, you're probably wondering what the experience will be like. This guide walks you through every step so you can feel confident and prepared.
Before Your Appointment: Technical Preparation
Technology Requirements
Modern telepsychiatry uses secure, HIPAA-compliant video platforms. At Empathy Health Clinic, we use Doxy.me, which requires:
- A stable internet connection - WiFi or cellular data (4G/5G recommended)
- A device with a camera and microphone - smartphone, tablet, or computer
- A private, quiet space - where you can speak openly without interruption
- A supported browser - Chrome, Safari, or Edge work best
Pro tip: Test your setup 24 hours before your appointment. Visit your provider's video platform to ensure your camera and microphone work properly.
Did you know? Evidence-based therapy can significantly improve symptoms of anxiety, depression, and stress.
Learn more about CBT therapy →What to Have Ready
- List of current medications (including dosages)
- Insurance card and photo ID
- Any previous psychiatric records or evaluations
- Notes about symptoms, concerns, or questions you want to discuss
- Emergency contact information
The Day of Your Appointment
Setting Up Your Space
Choose a location where you feel comfortable being open and honest. Ideally:
- Find a private room where others won't overhear
- Ensure good lighting (natural light or a lamp facing you)
- Position your device at eye level for natural eye contact
- Minimize background distractions and silence notifications
Connecting to Your Session
Log in 5-10 minutes early to handle any technical issues. You'll typically:
- Click the link provided in your appointment confirmation
- Allow camera and microphone access when prompted
- Wait in a virtual waiting room until your psychiatrist joins
During Your First Telepsychiatry Session
Ready to Start Therapy?
Take the first step toward feeling better. Our Orlando therapists specialize in evidence-based treatment for anxiety, depression, and more.
Schedule Your AppointmentThe Comprehensive Psychiatric Evaluation
Your first appointment typically lasts 45-60 minutes and includes a thorough psychiatric evaluation. Your psychiatrist will ask about:
- Current symptoms: What you're experiencing and how long it's been happening
- Medical history: Past illnesses, surgeries, and current health conditions
- Psychiatric history: Previous mental health treatment, hospitalizations, or therapy
- Family history: Mental health conditions in your family
- Social history: Work, relationships, lifestyle factors
- Substance use: Alcohol, tobacco, recreational drugs, caffeine
- Goals: What you hope to achieve through treatment
What Makes Virtual Appointments Effective
Research shows that telepsychiatry is just as effective as in-person care for most conditions, including:
The virtual format often helps patients feel more relaxed in their own environment, leading to more open and productive conversations.
After Your Appointment
Treatment Planning
Based on your evaluation, your psychiatrist will discuss:
- Diagnosis: An explanation of what you may be experiencing
- Treatment options: Medication management, therapy recommendations, or both
- Follow-up schedule: How often you'll meet for ongoing care
- Resources: Educational materials and support options
Prescription Management
If medication is recommended, your psychiatrist can send prescriptions electronically to your preferred pharmacy. In Florida, most psychiatric medications can be prescribed via telepsychiatry, with a few exceptions for controlled substances that may require initial in-person evaluation.
Telepsychiatry Benefits for Orlando Residents
Choosing telepsychiatry in Orlando offers significant advantages:
- No commute: Skip I-4 traffic and parking hassles
- Flexible scheduling: Easier to fit appointments around work
- Comfort: Meet with your provider from home
- Privacy: No waiting room encounters
- Accessibility: Ideal for those with mobility challenges or busy schedules
Common Questions About First Telepsychiatry Appointments
Is telepsychiatry covered by insurance?
Yes, most major insurance plans cover telepsychiatry visits. We accept Aetna, Cigna, United Healthcare, and many other plans. Contact us to verify your coverage.
What if I have technical difficulties during my session?
Don't worry - technical issues happen. Your provider can call you to troubleshoot, switch to a phone session, or reschedule if needed. The most common fixes are refreshing your browser or switching to a mobile device.
Can I have a family member present?
Yes, with your consent, family members or support persons can join your session. This can be helpful for providing history or supporting your care plan.
What if I need to be seen in person?
Some situations may benefit from in-person evaluation. Our Orlando clinic offers both telepsychiatry and in-person appointments, so you have flexibility in how you receive care.
Ready to Schedule Your First Appointment?
Taking the first step is often the hardest part. At Empathy Health Clinic, our Orlando telepsychiatry services make accessing quality mental health care convenient and comfortable. Our board-certified psychiatrists are experienced in virtual care and create a welcoming environment for new patients.
**Request an appointment today** or call (407) 635-1021 to speak with our team.